sad but common

Children at Worship often receives emails such as the one below, and we try to respond to each. The letter that follows was written in response to a suggestion to peruse our website. We'd like to open this conversation, though, using this particular comment as a launching point. Let us know, is this your experience? Have you been able to make a difference? Is anyone listening?

When I looked at it at first I felt excited, then despairing. At our
church very well-intentioned ushers 'remind' parents who are bringing their
young children into the service that we have a nursery. Most of our kids
under 8 don't come to the service until communion. I would love to change this,
but I don't know where or how to begin. My responsibility is for the kids'
program during the Sunday school hour; I believe that any suggestions
that I made for changes in the service would not be well-received.